I transitioned to divorce and family law after 15+ years working in accounting and operations for start-up technology companies. I strongly believe most lawyers overlook the client experience and often force clients to work their way instead of the best way for the client. I try to look at everything from the client's perspective and make every effort to make things as easy as possible for them. I think it should be easy for clients to work with attorneys to get the help they need, especially in an area as emotional and stressful to people as divorce and family law.
I strongly believe the best way to resolve disputes is through direct communication with the other party. The court system should be the last resort, and I have no problem advising clients that they are better off handling an issue themselves if that is the best approach for that client. I view the client relationship as a long-term partnership rather than a one-time money grab. I would much rather have a client be completely confident in recommending our firm to a friend, or come back years later when they do need a lawyer.
Almost all judgments in cases involving children need to be modified at some point as the children grow up for changes to child support, the parenting schedule, health insurance, college expenses, and the list goes on. My goal from the first time I speak with a potential client is that once they do become a client, they never even consider calling someone else when they need an attorney. If they have a great experience working with us, feel like we understood their goals and represented them well, and they received good value for the money they spent, there should be (hopefully!) no reason to start over with a new attorney.
Nearly all family law cases have some financial aspect, and as a Certified Financial Litigator, I am well-versed in all financial issues in family law cases. But these issues often go hand in hand with custody disputes, so I am not limited to just financial cases by any means. Every case and every client is unique, which is the reason I love doing what I do.